FAQ

Using a hemoglobin meter at home is more convenient than going to a hospital. You can test your hemoglobin level anytime and anywhere without leaving home. Home hemoglobin meters are safer — you don’t have to worry about infection or privacy. Your condition is kept to yourself.

If you have a serious condition, you still need to see a doctor. The meter can help you know your condition in advance and help your doctor understand it more quickly.

The meter can test a range from 4.5 – 25.6 g/dL.

Results within 15% of the lab reading are considered accurate.

• 4.5 – 10.0 g/dL: deviation ≤ ±1 g/dL
• 10.1 – 25.6 g/dL: deviation ≤ ±10%

No fasting or lifestyle changes are required. Do not discontinue any medication without consulting your physician first.

1. Prepare the lancing device
2. Insert the code chip
3. Check the code number matches the test strip
4. Insert the test strip into the slot
5. The screen will blink — the meter is waiting for a blood sample
6. Wipe your finger with an alcohol swab, press the lancet, and squeeze for enough blood
7. Use the 10μL capillary transfer tube to collect blood and squeeze it into the strip slot
8. After adding the sample, the result appears within 10 seconds
9. Remove the sterile lancet after testing

Watch our YouTube tutorial →

Required blood volume: 10μL. Fill the Capillary Transfer Tube to the black line. Too little or too much blood may cause inaccurate results.

No. This meter measures hemoglobin concentration only. It does not increase or measure iron content in the blood.

It is specifically designed to detect hemoglobin levels, not A1C.

Test strips: 2-year shelf life. Once opened, use within 3 months.
Meter: No fixed shelf life — it is a long-term reusable device.

• For in vitro diagnostic use only
• Keep strips in original packaging until use
• Do not use after the expiration date
• Do not touch the reagent area of the strips
• Discard discolored or damaged strips
• Check the code chip matches the strip before testing
• Consult a doctor before making any medical decisions

The kidneys filter metabolic waste from the blood. When kidney function is impaired, levels of urea, creatinine, and uric acid rise in the blood. These three markers — Urea, Creatinine, and Uric Acid — are commonly used as clinical indicators of acute and chronic renal impairment.

Watch our step-by-step YouTube tutorial →

Required blood volume: 35μL (Renal Function 3-in-1 strips) or 10μL (other strips). Fill the Capillary Transfer Tube to the black line.

• UA: 0.090 – 1.200 mmol/L (1.51 – 20.17 mg/dL)
• CR: 0.044 – 1.320 mmol/L (0.50 – 14.93 mg/dL)
• UR: 0.90 – 40.00 mmol/L (5.41 – 240.24 mg/dL)

No special preparation is needed. Confirm the code number matches the test strip, ensure the meter works normally, and disinfect your finger before testing.

English. An English manual is included in the package.

Yes. Every meter is rigorously tested before shipment. It delivers hospital lab-grade, clinically approved results.

Yes. The Kidney Function Test meter can be used in a medical clinic. It features a 1200mAh lithium-ion battery with long battery life and USB recharging.

Test strips: approximately 1 year (individually packaged).
Meter: approximately 5 years, depending on usage frequency.

Using a cholesterol meter at home is more convenient, safer, and more private than visiting a hospital. You can test anytime without leaving home. For serious conditions, always consult a doctor.

It measures 3 key blood lipid markers: Total Cholesterol (TC), High-Density Lipoprotein (HDL), and Triglycerides (TG).

• TC: 2.59 – 12.93 mmol/L (100 – 500 mg/dL)
• HDL: 0.39 – 2.59 mmol/L (15 – 100 mg/dL)
• TG: 0.51 – 7.34 mmol/L (45 – 650 mg/dL)

The FDA states that approved at-home tests are about as accurate as doctor-administered tests when instructions are followed correctly.

TC: ≤±1.03 mmol/L (100–200 mg/dL); ≤±20% (201–500 mg/dL)
HDL: ≤±0.16 mmol/L (15–30 mg/dL); ≤±20% (31–100 mg/dL)
TG: ≤±0.23 mmol/L (45–100 mg/dL); ≤±20% (101–650 mg/dL)

Compare your results against standard ranges. Optimal LDL is under 100 mg/dL; 130–159 is borderline high; 160–189 is high; 190+ is very high.

No fasting or lifestyle changes are required. Do not discontinue any medication without consulting your physician first.

1. Prepare the lancing device
2. Insert the code chip
3. Check the code number matches the test strip
4. Insert the test strip into the slot
5. The screen will blink — the meter is waiting for a blood sample
6. Wipe your finger with an alcohol swab, press the lancet, and squeeze for enough blood
7. Use the capillary transfer tube to collect blood and squeeze it into the strip slot
8. After adding the sample, the result appears within 2 minutes
9. Remove the sterile lancet after testing

Watch our YouTube tutorial →

Required blood volume: 35μL or 10μL depending on the strip type. Fill the Capillary Transfer Tube to the black line.

Test strips: approximately 1 year (individually packaged).
Meter: approximately 5 years, depending on usage frequency.

• Free Shipping (USA): 3–6 working days
• Express Shipping: 2–3 working days (calculated at checkout)
• Remote Areas: 6–12 working days

We ship to the United States (48 contiguous states, Alaska, Hawaii), Canada, and Australia.

We offer free shipping in the United States. Costs for other regions depend on the number of products and destination.

Customs charges are subject to local law. Normally, customs charges will be covered by MedAsia Store.

Never. The price you see is the price you pay. We are committed to full transparency — no hidden fees or extra costs.

Contact Customer Support within 30 days of placing your order if you experience any shipping issues.

We accept Credit/Debit Card and PayPal. For details, visit our Payment Methods page.
We do not currently support insurance payments.

Meters come with a 1-year warranty. Test strips have no warranty as they are disposable items.

No activation is needed. Your warranty information is registered in our system before shipment.

You have 30 days from receipt to return items. Returns postmarked after 30 days will not be accepted.

There is no handling fee, but return shipping is not free. You must send the item back within 30 days of purchase.

Email us at info@medasia.store for the return address. Returns are sent to our USA warehouse only. Do not send to the sender’s address on your package.

Items must be unworn, undamaged, with original tags/packaging attached and hygiene sticker intact.

Please do not send your return to the sender’s address on your package. Send only to the address we provide by email. Do not include non-Medasia items in your return package.

• BHM-102: Remove the battery, reinsert it, then power on.
• BHM-101: Reset the meter — watch the YouTube reset guide, then power on.

Recharge via USB cable. After recharging, reset the meter using a needle or pin inserted into the reset hole, then power on normally. Watch our YouTube tutorial →

Several factors can affect results. Watch our YouTube troubleshooting video → for tips on getting accurate readings.